eLGAR, the AI tool that’s changing the game for citizen services.

PORTSMOUTH, May 4, 2023 – KnowNow Information, a leading provider of digital solutions for the public sector, today announced the launch of its latest product – the Local Government Automation Robot (eLGAR). This intelligent automation assistant is designed specifically for the unique needs of local government, and is set to revolutionize citizen services across the country.

eLGAR is a game-changing solution for local authorities. It offers a range of benefits, including the use of curated responses created by subject matter experts and process automations to deliver citizen services. Additionally, eLGAR is available across multiple channels, including web, WhatsApp, and voice, making it easy for citizens to access the information they need, using the technologies they use every day.

“eLGAR is a true innovation in the field of citizen services,” said Chris Cooper, CIO of KnowNow Information. “We’re thrilled to be able to offer this powerful tool to local authorities and government departments across the country. With eLGAR, our customers can improve efficiency, cut costs, and provide better service to their citizens.”

eLGAR is incredibly easy to use and can be deployed quickly, with minimal disruption to existing workflows. It offers a range of features designed to streamline processes and reduce administrative burdens, including intelligent automation, data processing, and analysis.

“We’re living in an age where AI and text generation technologies are rapidly changing the way we interact with information. With eLGAR, we’re taking advantage of these innovations to create a tool that can deliver curated responses to citizen enquiries at scale, without compromising on quality. The integration of cutting-edge technologies like Chat-GPT means that eLGAR is not only powerful and effective, but also adaptable to changing citizen needs and expectations.”

ENDS