Current Process Library
Local authorities share similar processes to resolve most citizen enquiries. Why spend time and money recreating these processes when you can simply deploy a ready to deploy process from the Local Government Automation Robot Process Library. Each one has been carefully created by our customers or by our expert local government focused staff.
Things you can ask
- Business
- Council Services
- Strategic Services
- Housing Benefit
- Homeless Services
- Planning
- Property
- Adult Social Care
- Culture and Leisure
- Bin Collections and fly-tipping
- Parking
- Council Tax
Things you can do
- Newsletter signup
- Register for business clinics
- Register to promote your business
- Look up your local councillor
- Check strategy documents
- Report a concern for welfare
- Begin a planning application
- Request a repair
- Apply for a leisure card
- Report a parking issue
Additional intelligence
- Where necessary, route queries to the appropriate human agent
- Flag inappropriate language
- Natural language understanding to maximise citizen satisfaction
- Curated responses from recognised subject matter experts
- 24/7 availability with 99.99% uptime
- Integration with existing government systems, databases and services.
- Ability to automate your processes from a citizen-centric perspective.
Contact Us
+44 (0)2392 160640
contact@kn-i.com
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Get Started
If you have a department or a service that you know would benefit from the Local Government Automation Robot then schedule a chat now. Otherwise register to be kept up to date.