Author Archives: David

About David

The idea of breaking something and fixing it, learning about functionality whilst looking to adapt and improve has always appealed to me. I've brought this idea to KnowNow Information so we can look to help you to improve on your data management.

How KnowNow is learning to export with help from the DIT

KnowNow was chosen as one of the top 50 export prospects for technology. We received assistance from the Dept. International Trade which has included introductions to international businesses, help in identifying foreign markets for expansion, and invites to Trade Missions around the world. This article describes how your company can take advantage of the services offered by DIT.
David trying to export KnowNow technology at the UK Technology Trade Mission to Malaysia -

At the UK Technology Trade Mission to Malaysia

Last year, the Department of International Trade (DIT) launched a programme to support 50 of the best UK export prospects. The programme provides introductions to new markets and relevant target customers. KnowNow was selected by DIT as a top prospect for technology.

We hadn’t worked with a government agency before we met a local representative at an event here in Portsmouth. As a technology company, they were keen to understand what we were doing. They wanted to see if a little help would encourage faster, more sustainable growth.

They helped us decide whether our technologies were appropriate for foreign markets. We then agreed a list of target territories and companies.

Expert export help

There are several different ways that the DIT help us.

David at a Department of International Trade speed dating event

Dept. of International Trade speed dating event

We receive invitations to government trade missions to our target countries. In November I travelled to Malaysia, meeting many companies over two days.

There are opportunities to have a stand at foreign embassies in London which enables us to meet foreign diplomats and visiting companies. Often they offer to work with us to help us develop within their country.

Our contact at DIT passes briefings on our technologies to the UK’s High Commission teams around the world so they can make introductions. It is also on government showcase websites such as www.leadingedgeonly.com which has led to introductions to several major companies. Check out the leading edge only page for our Consentua software here!

The help we receive from our nominated contact at DIT has been excellent therefore I would recommend any business who doesn’t currently export to consider reaching out to an International Trade advisor.

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How do I manage consent? Consentua of Course!

For most organisations, consent is probably the most used condition for the process of personal data. Many organisations recognise that they have to improve how they manage consent. Making the request clear and easy to understand, for example.Consentua logo and ticked checkboxes for to manage consent

Consentua provides Choice and Control over personal data.

Many people see the incoming General Data Protection Regulation (GDPR) as an opportunity to better understand the customer. What better way of improving your brand’s trust than via a clear and transparent explanation as to what personal data is processed and why this benefits the end user?

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Work Experience with KnowNow

This last week we have been lucky to have Joseph with us on work experience from Cams Hill School in Fareham. He was able to work on a few of our current projects and describes the experience below.

Joseph with David celebrating a successful work experience!

Joseph with David celebrating a successful work experience!

Hi, I’m Joe and I have been gifted with the opportunity of working with KnowNow for a week.
I am 15 and I love computers and programming. For my Work Experience I was delighted to know that KnowNow were happy to take me on.

In school we had been had been using tools such as Raspberry Pi‘s to create our own minecraft servers.
I also was part of a club of programmers in our school. We use languages such as HTML and CSS to provide more online applications for teachers.

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GDPR Infographic – What do I need to know about GDPR?

Created as the first in a series of GDPR Infographic. It is intended to act as a basic introduction.

Let us know how you are preparing to comply with GDPR in the comments below and f you have further questions then give us a call on 02392 160640.

Helping you prepare and introducing Consentua

Our Consentua service provides GDPR compliant consent management that can be integrated into your organisation’s existing data protection processes.

We also provide Privacy Impact Assessments, GDPR readiness reviews and Privacy Notice refresh. If you feel you might be a bit behind in preparations for GDPR then contact@kn-i.com.

GDPR Infographic about What do I need to know about GDPR? The General Data Protection Regulation adopted in statute from May 2018.

Business Support Bank – Free advice in Portsmouth

Tomorrow, Friday 27th January is the annual Shaping Portsmouth Conference. Shaping Portsmouth is a community interest company that helps to build partnerships between Portsmouth businesses and the city council. This conference sees the launch of the Portsmouth Business Support Bank.

Tickets are still available for the conference here

Business and Enterprise

KnowNow supports Shaping Portsmouth’s Business and Enterprise (B&E) programme through David who will be attending the conference on Friday. One of the things that David worked on last year with the B&E team, is the creation of the Business Support Bank. The bank is designed to help businesses in Portsmouth by providing access to advice and mentoring around specific business issues.

Business Support Bank expertise

Initially, the advice and expertise will be offered in the following areas

  • Business Planning
  • Sales
  • Marketing
  • Finance

The offer is open to any business or entrepreneur within the PO1 to PO6 postcodes. It accepts applications from those who want help or those who want to provide help.

The Business Support Bank is already working with Portsmouth companies and will be formally launched tomorrow, at the conference.

You can use this free, local resource, by contacting the team at contactus@shapingportsmouth.co.uk.

Business Support Bank Flyer - call 02392841074 for further information

Business Support Bank Flyer

Privacy consultancy services

We built our privacy consultancy service with the express aim of helping organisations achieve an appropriate level of information management maturity. Almost all organisations use data in one form or another. We focus on an organisation’s obligations around the use of individual Personal Identifiable Information (PII).

Privacy Consultancy from KnowNow Information

Privacy concerns around PII have increased over recent years. The need to address the obligations and to meet national and international laws, regulations and compliance standards are becoming ever more onerous and complex, especially where data needs to be shared between different jurisdictions. Individuals that use your services are becoming increasingly aware of the value of their data, the rights they have and are expecting appropriate use and transparency in the way organisations use this information.

The incoming GDPR regulations in May 2018 will dramatically increase the requirement for privacy controls on organisations and ensure better management of personal data for citizens. 

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Night photo of Kuala Lumpur's famous Petronas Twin Towers - a must visit for the Malaysia Trade Mission!

KnowNow represented at UK Government Malaysia Trade Mission

David is delighted to be travelling to Kuala Lumpur to represent KnowNow at the UK Government’s Malaysia trade mission next week. He will join a group representing high growth UK companies at the technology mission organised by the Department for International Trade (DIT).

Night photo of Kuala Lumpur's famous Petronas Twin Towers - a must visit for the Malaysia Trade Mission!

Kuala Lumpur’s famous Petronas Twin Towers – a must visit for the Malaysia Trade Mission!

New DIT Support Programme

KnowNow Information was selected earlier this year to be an inaugural member of the DIT’s Company Sub-Sector Support Programme (CSSP). This initiative is designed to help high growth UK businesses expand into targeted export markets. The aim is to deliver £350m of new export revenue for UK companies through collaboration with Malaysian organisations in the chosen priority sub-sectors. Continue reading

Students help build customer service

We just said goodbye to two excellent summer students, one undergraduate and one post grad masters. They have been working on a customer project using IBM’s cognitive computing system, Watson.

The Cognitive Adventurer – David Ralph

"Students

David Ralph is a Masters student having graduated with a Bachelors degree from the School of Computing, University of Portsmouth. Responsible for the development of the API and the backend services. David enjoyed using Bluemix to rapidly create the customer service and in particular the Watson cognitive capabilities.

 

We have used machine learning to perform intelligent analysis of our information sources to generate content for our users which offers valuable business insights.

Front-End Guru – Jack Mason

"Students

Jack Mason is a second-year undergraduate also from the School of Computing, University of Portsmouth, studying Web Technologies. He is responsible for the front end and the user experience. Jack enjoyed the opportunity to make his own choice of enabling technologies for the project. Continue reading

How to implement consent for your council under GDPR

A new service from KnowNow Information, Consentua, helps organisations build citizen trust as required under General Data Protection Regulations (GDPR). It provides data processing transparency and gives citizens the choice and control needed to share data safely and comfortably.

Consentua logo

Consentua – privacy and consent service

Consentua captures users’ consent to the use of their personal data. It provides GDPR compliance to organisations that process data. It also allows individuals to control how their personal data is being used.

You can now sign up to Consentua via CC2i, the collaborative government services co-funding platform at

http://cc2i.org.uk/co-fund/current-pitches/consentua-gdpr-compliance-service-and-cookbook/

What is Consentua?

Consentua is a consent management system from KnowNow Information that helps organisations to achieve GDPR’s data protection compliance. It also gives individuals choice and control over how their personal data is used.

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