Tag Archives: Trust

Humanising Smart Cities – TM Forum Review

The wall as drawn by @Scriberian

The TM Forum Foyer – as drawn by @Scriberian

Smart Cities can be Citizen Centric

Having presented at TM Forum in Nice about “Humanising Smart Cities” I wanted to follow up with my thoughts from the event and discuss what happens next.   The takeaways from the event are:

  1. Nice is a really cool city.   The Cote D’Azur delivered fantastic  weather and I can safely say #ILoveNice!  Go visit.
  2. The future is API centric.  Not only that but the future is Open API’s too.
  3. The mobile telco industry is looking down the barrel from a disruption and change perspective and they are trying to react positively.  Honest.

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How to implement consent for your council under GDPR

A new service from KnowNow Information, Consentua, helps organisations build citizen trust as required under General Data Protection Regulations (GDPR). It provides data processing transparency and gives citizens the choice and control needed to share data safely and comfortably.

Consentua logo

Consentua – privacy and consent service

Consentua captures users’ consent to the use of their personal data. It provides GDPR compliance to organisations that process data. It also allows individuals to control how their personal data is being used.

You can now sign up to Consentua via CC2i, the collaborative government services co-funding platform at

http://cc2i.org.uk/co-fund/current-pitches/consentua-gdpr-compliance-service-and-cookbook/

What is Consentua?

Consentua is a consent management system from KnowNow Information that helps organisations to achieve GDPR’s data protection compliance. It also gives individuals choice and control over how their personal data is used.

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Citizens Now Have Consent Part 2

Part 2 – What is happening now…

The Business Case is warming up

Cognicity

Cognicity – the business accelerator KnowNow participated in 2015.

When it came to KnowNow’s innovative new consent tool what we needed was a view of the market.   We needed to move from a hunch to a viable innovation backed up with evidence.

A consequence of being on a business accelerator is that you take a more methodical based approach to your innovation validation.   This means fail fast and do the bare minimum and push only what has a positive response. Do more of that and less of the things that are not so positive. This is an iterative experience.

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Citizens Now Have Consent – Part 1

Part 1: The Story So Far

For smart cities to be considered a success they will have many different types of services e.g. for health, mobility, energy and crime. How services are delivered, measured and valued will be transformed and citizens will now consume experiences and share most things that were previously owned. It will just make sense that way. However, there is a big assumption in this futuristic view.  Consent.

What’s the big assumption?

That citizens will have allowed some quite personal information to be consumed, shared and distributed. Yet, this laissez faire view does not necessarily work for all. In particular when it comes to the European countries with the new GDPR, a growing number of citizens are hesitant about sharing their data freely, according to the latest MEF report some 41% of citizens have this concern. Yet a total clamp down on personal information use is not appropriate either, because no personal information share means no experiences and no transformed services.

So what is to be done?

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Security Rules of Thumb from KnowNow

Police Line do not cross

Data Security is essential

Why do I need security in the first place?

Your data is being used by many organisations and yet you have minimal control.   Sometimes the data used will benefit you.   Sometimes it will be for the benefit of others.   The balance is starting to shift in our ever connected world where the gains of giving away your data are not as clear cut as they used to be.  Now we have more risks to worry about, more threats to manage and yet even more benefit to be enjoyed if we did share our information.

Threats are out there…..

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kn-i pod

Project “Pods” – Birth of the kn-i platform

Project Pods is a very exciting new concept being led by KnowNow information.  The project is all about connectivity, relevance, content and local growth. It will also be the birth of the KnowNow Information ‘kn-i platform’.

just_kn-i_itIn terms of connectivity we are enabling free urban wifi.  As long as you are on the ‘app’ and near our access point you are in the kn-i connected ecosystem.  In terms of relevance, this is all about the user.  Making sure we understand what the user wants, what the user will allow and how will all parties benefit from sharing details about where someone is and what they may wish to do.  With regards content, we are providing trusted & personalised information, entertainment, Infotainment and hooks to continually use the service.   Finally in terms of local growth, we will generate local employment and local economic activity.

How is this possible?

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Smart Cities. Grown up or stroppy youngster?

KnowNow Information has spent much time on developing Smart Cities and it is high time we had something to say – several interweaving strands that lead to a conclusion

  • The power of your own information in a smart city.
  • How by fusing information together useful opportunities now present themselves.
  • The cultural and economic readiness of the market to deal with this new phenomena.
  • Finally asking whether smart cities as a concept has grown up a little, or is it still in the petulant youngster phase?

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